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The Grand Hotel Swansea, Swansea
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Key details
About the Hotel
Ivey Place High Street,
Swansea,
United Kingdom,
SA1 1NX,
West Glamorgan
The Grand Hotel, a 3-star landmark since the 1930s in the heart of Swansea City Centre, features 5 conference rooms accommodating up to 180 delegates next to the train station.
Modern Room Amenities
The Grand Hotel offers 53 ensuite rooms with air conditioning, WiFi, and digital flat-screen TVs. The private top floor houses Queen and King Suites with outdoor hot tubs and private balconies overlooking Swansea City Centre.
Bistro Dining Options
The Bistro serves seasonal dishes using locally-sourced ingredients from 10 AM to 9 PM daily. Afternoon Tea is available Friday through Sunday between 12-4 PM for £27.95, or £32.95 with a seasonal cocktail.
Business Meeting Facilities
The hotel's conference center comprises 5 meeting spaces with innovative equipment. The Grand Hotel provides complimentary high-speed WiFi throughout and dedicated event planning support.
Central City Location
Located 9.5 miles from Swansea's attractions including Rhossili Bay, The Dylan Thomas Centre, and the Wales National Pool - Wales' only 0 miles swimming facility and training ground for Paralympic swimmer Ellie Simmonds.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Hot Tub
“The King Suite with Hot Tub was a dream for our anniversary, offering a perfect escape with a private hot tub that enhanced our romantic experience.” view full review
Lavish Afternoon Tea
“The Festive Afternoon Tea was a good treat, featuring beautifully presented treats that made for a perfect afternoon indulgence.” view full review
Spa-like Luxury
“The bathroom felt like a mini spa, equipped with modern fixtures and a soothing ambiance that added to my relaxation during the stay.” view full review
Stylish Living Space
“The living area in our room was beautifully designed and spacious, making it an enjoyable spot to unwind after a long day.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Cycling
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Board games
Children's menu
Spa & Leisure
Live entertainment
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Ivey Place High Street,
Swansea,
United Kingdom,
SA1 1NX,
West Glamorgan
Map view
street view
Ivey Place High Street,
Swansea,
United Kingdom,
SA1 1NX,
West Glamorgan
City landmarks
Museums
National Waterfront Museum
4000 ft
Parks
The LC
3500 ft
Museums
Swansea Museum
3400 ft
Gallery
Dylan Thomas Centre
3400 ft
Botanical Garden
Plantasia Tropical Hothouse
2600 ft
Church
Cathedral Church of St Joseph
2400 ft
Gallery
Mission Gallery
3900 ft
Castle
Swansea Castle
1.2
mi
Stadiums
Liberty Stadium
1.3
mi
Tourist Information Centre Plymouth Street
Swansea Marina
1.1
mi
Church
The Collegiate & Parish Church of St. Mary's
2100 ft
Public Building
Brangwyn Hall
1.4
mi
1 York Street
Cygnet Distillery
2400 ft
Shopping Area
The Quadrant
2600 ft
Museum Park
3200 ft
5 Cwmdonkin Drive Uplands
Dylan Thomas Birth Place
1.2
mi
Parks
Cwmdonkin Park
1.7
mi
Nearby
Gallery
Glynn Vivian Art Gallery
1000 ft
High Street
High Street
1100 ft
Square
Castle Square
1700 ft
Pobbles Bay
2100 ft
Welsh Coastal path
2000 ft
Prince of Wales Rd
Palace Theatre
1000 ft
Gallery
Elysium Gallery & Studios
400 ft
New Oxford Building Oxford Street
Oxford Street
1700 ft
Casinos
Grosvenor Casino Swansea
1100 ft
Whiteford National Nature Reserve
3000 ft
Mall
Parc Tawe Shopping Centre
1200 ft
Parks
Bryn-y-Don Park
3200 ft
31 The Kingsway
Breakout Live Swansea
2000 ft
Restaurants
Jacks
1200 ft
5-6 High Street Opposite Argos
The Mardy Inn Gorseinon Swansea
2000 ft
117 High Street
Cafe Continental
1700 ft
37 Castle Street
Greek Flavours By Alexanter
2300 ft
191 Llangyfelach Road Brynhyfryd
Kardomah
2200 ft
11 Portland Street
The Griffin
500 ft
57-58 Wind Street Castle Square
Dough To Go
2200 ft
Oxford Street Bridgend
Ship Inn
2900 ft
98-99 Pentreguinea Road
Govinda's
2300 ft
8 Cradock Street
Reviews and Ratings
Feedback from previous guests about their experience.
70%
enjoyed the hotel and would happily return
Incredibly comfortable bed
Great buffet offerings
Need for cleaner details
Small room size
7.0/10
Very good
Rooms
6.0
Location
8.0
Service
7.4
Dining
7.4
Guest reviews
7.0/10
based on 5 reviews
4/5
based on 930 reviews
8.0
8.0/10 based on 3345 reviews
#7 of 23 hotels in Swansea based on Tripadvisor
Charles
United States of America,
March
2025
8.8/10
The hotel offers a highly convenient location near the train station and shopping areas, making it easy to explore the surroundings. While the room I stayed in was small and needed some more attention to detail, the bed was incredibly comfortable, which made for a pleasant stay overall. The dining experiences for events are commendable, especially with their fantastic buffet offerings. However, some cleanliness issues in the room could be improved.
Rooms
7.0
The room was quite tiny but well-refurbished, although it could use a bit more attention in terms of cleanliness.
Service
9.0
The staff provided a warm welcome and were accommodating throughout our stay, ensuring we had what we needed.
Location
9.0
The location is excellent, just a short walk from the train station and near shops, which adds to the convenience.
Dining
10.0
The buffet for the event was amazing and highly praised by everyone, contributing significantly to the overall experience.
Facilities
9.0
The function rooms were well-equipped for events, enhancing their versatility.
Incredibly comfortable bed
Need for cleaner details
Charles
United States of America,
January
2025
6.6/10
The hotel has a great location near the train station, making it convenient for travelers. While the rooms offer comfort, the cleanliness could use improvement, with some visible marks and maintenance issues. The dining experience had its highs and lows, with friendly staff but food that didn’t meet expectations. Overall, it offers decent value, though not without its drawbacks.
Rooms
6.0
The rooms are comfortable but had some cleanliness issues, including smear marks on the walls and missing parts in the bathroom.
Service
7.0
The service staff were accommodating and pleasant, though responses could be slow at times.
Location
9.0
The location is very convenient, just across from the train station, which makes it easy to access.
Dining
5.0
The dining experience had mixed reviews; while some dishes were enjoyable, others were served cold and lacked proper condiments.
Facilities
6.0
Facilities seemed adequate, but some areas show signs of age and could benefit from maintenance.
John
United States of America,
December
2024
5.8/10
This hotel has a decent location, being centrally situated close to restaurants and transport options. However, my experience was overshadowed by some cleanliness issues in the room and a dining experience that did not live up to expectations. While the staff service was commendable, the overall value for money left much to be desired given the price point.
Rooms
5.0
The rooms were not as clean as I expected, with issues like toothpaste stains on the mirror and cobwebs in the corners. The room felt cramped, which was disappointing given the hotel’s grand branding.
Service
6.0
Service was a mixed experience. While the staff at breakfast were excellent, my initial inquiry about an item left in the room was handled poorly.
Location
9.0
The hotel is very centrally located, making it convenient for accessing the train station and nearby restaurants.
Dining
5.0
The meals were disappointing overall, especially breakfast, which didn’t meet the expectations set by the hotel’s reputation.
Facilities
5.0
Facilities could use improvement, especially in the cleanliness department and maintenance of amenities.
Jim
United States of America,
October
2024
5.2/10
My stay at the hotel was quite frustrating overall. While I appreciated the comfortable beds and the delicious breakfast offerings, the room left a lot to be desired. We faced issues with cleanliness and maintenance, which severely impacted our experience. Although the hotel has friendly staff, my concerns about our accommodations were not adequately addressed, which I found disappointing.
Rooms
5.0
Unfortunately, the rooms were not clean upon arrival, with leftover items from previous guests and even broken glass on the bathroom floor. The balcony had issues too, leading to a disruptive experience during our stay.
Service
5.0
The staff was friendly and did their best to assist us, but the response to our complaints was lacking, which overshadowed their efforts.
Location
6.0
The hotel's location right across from the train station is convenient, but it also brought noise and a lack of safety that made me uneasy.
Dining
8.0
Breakfast was a highlight with a good range of options, which I really enjoyed. It definitely made mornings more pleasant.
Facilities
5.0
The amenities were okay, but the hot tub was not well maintained and detracted from the overall experience. Plus, the noise from the generator on our balcony was irritating.
Charles
United States of America,
October
2024
9.0/10
I celebrated my 10-year wedding anniversary at this hotel, and it was truly a memorable experience! They surprised us with an upgrade to the King Suite, which was luxurious and beautifully set up for our stay. The service was fantastic, with thoughtful touches that made us feel special, such as complimentary cocktails and a lovely welcome gift. However, the area surrounding the hotel felt a bit run down, which slightly detracted from the overall ambiance.
Rooms
10.0
The King Suite was spacious and well-appointed, complete with a hot tub and lovely decor. It was a comfortable and romantic setting for our celebration.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure we had a great experience. They even arranged for room service at our desired time, and it arrived hot and perfectly prepared.
Location
7.0
While the hotel is not far from shops and attractions, the surrounding area felt a bit run down, which may affect some guests' experience.
Dining
9.0
The breakfast was delicious, with a full English breakfast that was one of the best I've ever had. It was expertly cooked and definitely worth trying.
Facilities
9.0
The facilities were great, especially the hot tub which was ready and waiting for us when we arrived, enhancing our stay immensely.
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